Payments, Payouts, and Refunds
FAQs on how money movements work with Aeropay
- Does Aeropay support digital banks like Chime, PayPal, or Green Dot?
- Why is my payment pending?
- Why did a payment post to my bank days after I made it?
- Can I cancel a payment after I submit it?
- Why was my payment declined even though I have money in my account?
- How do refunds work with Aeropay?
- What should I do if I see two charges for the same purchase?
- How do I withdraw or cash out funds with Aeropay?
- Why did my withdrawal fail or get returned?
- Why hasn’t my withdrawal shown up in my bank account yet?
- How can I see my past Aeropay payments and withdrawals?
- Why was a payment retried?
- Why is my payout going to the wrong bank account?
- Why did my payout decline?
- How long does a payout take to reach my bank?
- What if I decline the Instant Pay request in my banking app?
- How long do I have to approve an Instant Pay request in my banking app?
- Why is my account disabled, and how do I settle an outstanding declined payment?
- Does my bank support Instant Pay?
- My payout shows as void in my Activity feed. What does that mean?