Why did my withdrawal fail or get returned?
Withdrawals can fail or be returned for a few reasons:
1. The destination account is closed.
2. The account or routing number is invalid.
3. Your bank rejected the transfer because of account limits or restrictions.
Your bank connection expired.
To fix it, reconnect your bank in Aeropay, confirm the correct account is selected, and try again.
Failed withdrawals are typically returned to your merchant balance and can be retried once the issue is resolved. If you do not see the funds returned, contact the merchant.
1. The destination account is closed.
2. The account or routing number is invalid.
3. Your bank rejected the transfer because of account limits or restrictions.
Your bank connection expired.
To fix it, reconnect your bank in Aeropay, confirm the correct account is selected, and try again.
Failed withdrawals are typically returned to your merchant balance and can be retried once the issue is resolved. If you do not see the funds returned, contact the merchant.