Why is my payout going to the wrong bank account?
Aeropay sends payouts to the linked bank account selected as your default.
If a payout went to an old or incorrect account, check your available accounts and select the account you want to use. If the account is not listed, connect it first and then make it your default.
If a payout was already sent to a closed account, your bank may reject it and the funds are typically returned to your merchant balance automatically. If you do not see the funds return, contact Support at support@aeropay.com with the transaction ID.
If a payout went to an old or incorrect account, check your available accounts and select the account you want to use. If the account is not listed, connect it first and then make it your default.
If a payout was already sent to a closed account, your bank may reject it and the funds are typically returned to your merchant balance automatically. If you do not see the funds return, contact Support at support@aeropay.com with the transaction ID.