Why did my payout decline?
Payouts can decline for a few reasons:
1. Your linked bank account is closed.
2. The account or routing number on file is invalid.
3. Your bank rejected the transfer because of account restrictions.
4. You revoked Aeropay’s connection through your bank.
Aeropay does not hold the funds after a declined payout. When a payout declines, the funds are typically returned to your balance on the merchant’s site or app.
If you do not see the funds in your balance, contact the merchant so they can review the declined payout and confirm next steps.
Depending on the decline reason, you may need to fix the issue with your bank, update your account information, or reconnect your bank before trying another payout.
1. Your linked bank account is closed.
2. The account or routing number on file is invalid.
3. Your bank rejected the transfer because of account restrictions.
4. You revoked Aeropay’s connection through your bank.
Aeropay does not hold the funds after a declined payout. When a payout declines, the funds are typically returned to your balance on the merchant’s site or app.
If you do not see the funds in your balance, contact the merchant so they can review the declined payout and confirm next steps.
Depending on the decline reason, you may need to fix the issue with your bank, update your account information, or reconnect your bank before trying another payout.