I changed banks or closed my old account. What should I do in Aeropay?
If your old bank account is closed, payments or withdrawals using that account will fail.
Link your new bank account through Aerosync or manual linking, make it your default account, and then unlink the closed account.
If a withdrawal was sent to a recently closed account, the bank may reject it and the funds are typically returned to your merchant balance. If you do not see the funds return, share the failed withdrawal with the merchant for them to add back.
Link your new bank account through Aerosync or manual linking, make it your default account, and then unlink the closed account.
If a withdrawal was sent to a recently closed account, the bank may reject it and the funds are typically returned to your merchant balance. If you do not see the funds return, share the failed withdrawal with the merchant for them to add back.